Erickson Tribune

Henry Ford

UPDATED: Monday, March 03, 2008

The savvy consumer: Once upon an identity theft

Posted on Monday, March 03, 2008
 

By Laura Hipshire
THE ERICKSON TRIBUNE

Last month, I recounted my personal experience with identify theft—someone used my debit card to order more than $700 worth of merchandise online, right under my nose!

I’ll pick up where I left off last time—I was asking myself how on earth this could have happened to me, “the savvy consumer.” After all, I kept my debit card on me at all times and checked my bank account online every night.

As for the phony order: I informed “Rhett” to cancel the order immediately and asked him to please have the transaction reversed so I wouldn’t be out the money.

He assured me that in a few days it would be resolved. A few hours later I received a call from my bank informing me of at least one more “suspicious” charge on my account for some clothing (it was around $7.00). They cancelled the debit card and sent a new one to me immediately.

Money returned; still shaken
The whole fiasco caused me untold emotional distress, not to mention shorted my finances and even caused problems with other bills (such as my car insurance) because I paid these bills online. Since my debit card was cancelled, I was in a bit of a fix until the new one arrived.

Eventually, about a week later, the video vendor issued me a credit and I got my money back. Since I wasn’t “out” the money very long, my local police department wasn’t interested in pursuing the case, even though I had the scammer’s address.

Moral of the story
Even the savviest of consumers can be identity theft targets. I prided myself on staying well-informed, not giving out my personal information, and being cautious, but even all that wasn’t enough to keep me safe from clever identity thieves.

Today, I don’t purchase as much as I used to online; I write checks or use cash instead so I don’t have a lot of personal fodder for these scammers to find. I still don’t know how they found my debit card info and probably never will.


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One thing I do know— keeping close tabs on your finances either via phone, mail, or the Internet is important. If I hadn’t been doing this regularly, the thieves may have been able to clean out my entire bank account. If you notice any unusual activity on your account, act immediately, and you may be spared a huge financial loss.

Do you have a consumer topic you would like more information about? Or perhaps you, too, have a story that may benefit our readers. If so, I’d like to hear from you—I’m here to help.

Send your letters to:

The Savvy Consumer
c/o The Erickson Tribune
817 Maiden Choice Lane, Suite 100
Baltimore, Maryland 21228



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