They Give it Straight A’s
By Bill Herrfeldt
THE ERICKSON TRIBUNE
Recently, we asked people living at Fox Run to rate their community based on a wide range of criteria. They were questioned about the food, health care, quality of the staff, maintenance, security, as well as other important aspects of their lives at Fox Run.
Upon their first review of the findings, those responsible for analyzing the results asked that the numbers be double-checked because they could not believe what they were seeing. In virtually all categories, the people at Fox Run have given straight A’s to the community. Further review resulted in the same answers—Fox Run residents say it is the best of the best.
Mike McCormick,
executive director of Fox Run, is not at a loss for words when asked to comment about the findings.
“Since the first apartment home was occupied almost three years ago, we take pride in providing people with the finest conveniences and lifestyle we can find. We have huge shoes to fill because Erickson Retirement Communities has established the standards of excellence we are expected to offer and we can only do that by bringing together the finest facilities and besttrained staff we can find. Obviously, we are very flattered by what the people who live here have to say about us.”
Food and People Make a Big Difference
The survey touches on many important issues that affect people living at Fox Run. For example, several questions ask about the quality of the food, how well it is prepared, and how well it is served. Fox Run scores at the top for every question asked about this important topic. There are also a number of questions about the quality and attitude of the staff, factors that impact the daily lives of people living at Fox Run. Given the importance Fox Run places on the selection, training, and managing of its employees, it is not surprising folks give Fox Run the highest of marks in this category.
Retirement Counselor Carolyn Ives was thrilled about the survey results.