A. Absolutely. At all times, around the clock, primary security officers are on site, including the front-gate guard and officers who patrol the property.
Every member of the security staff, which number about 13 in all, is background checked, trained to the highest standards on the latest security techniques, and carefully supervised by experienced administrative officers.
The officers spend their days and nights on patrol. Regular outdoor tours are made of the grounds at least once every hour, including all the paths, parking areas, and outside amenities. They are always on the lookout for illegally parked cars or anything else that might indicate unusual activities, as well as residents who might need assistance, or may be experiencing some other sort of difficulty.
Likewise, on the interior, a security officer patrols the walkways, corridors, elevators, and stairways to be certain they are clear of potentially hazardous situations.
Q. Do the on-site security officers have other duties?
A. Eagle’s Trace’s security officers primary role is to patrol and monitor the campus to ensure compliance with Erickson security procedures.
But keeping people safe goes beyond watching out for bad guys. All members of the security force are also cross-trained as medical first-responders, with regular updates on CPR and first-aid.
So, should an emergency arise such as an accident or illness, expert help is always just a heartbeat away. Our security personnel are all trained to assess the situation, and then render appropriate aid.
With the help of the Centricity electronic medical records system, Dr. Patel can safely advise the first-responder of any medications or conditions that may require special treatment.
If the situation is too serious for treatment at the Eagle’s Trace Medical Center, the team supports and monitors the patient until they are safely on their way to the emergency room.
Q. What other safeguards are built into the campus.
A. Buildings and apartments are equipped with smoke detectors that undergo regular testing and inspections. Additionally, there are fire extinguishers in all hallways, and residents are encouraged to have a personal fire extinguisher in their homes. Fire extinguishers and fire doors are inspected every month.
Likewise, automatic fire sprinklers are present in all common areas of the buildings, and every apartment home, including the attics.
Each apartment home also has an emergency call system for use in case of a medical emergency. So if a resident has an accident, feels ill, or is just uneasy about something, expert assistance can be there in minutes.