Erickson Tribune

Science & Technology

UPDATED: Friday, January 13, 2006

Voice Over IP—New Way to Phone Home?

Posted on Tuesday, November 01, 2005
 

How does free unlimited telephone calling sound? Did you know you could do it with your computer and a broadband connection?

The answer is Voice over IP, or VoIP.

VoIP (also called IP Telephony, Broadband Telephone, or Internet Telephony) is the routing of voice conversations over the Internet or any other IP network. In other words, voice data is carried over a network instead of the traditional voice transmission lines you’re used to.

Advantages of VoIP

  • Lower Cost. In general, phone service via VoIP costs less than equivalent services from traditional phone carriers.

    In the some cases, users see VoIP phone calls (even international) as “free.” While users incur a cost for their Internet service, using VoIP via an Internet service may not involve extra charges.

    There are a number of services that have sprung up to facilitate this type of “free” VoIP call. Examples are: Free World Dialup (freeworlddialup.com), Skype (skype.com), and Gizmo Project (gizmoproject.com).

  • Increased Functionality. VoIP makes possible things that are difficult to impossible with traditional phone networks.
    • Incoming phone calls are automatically routed to your VoIP phone wherever you plug it into the network. You can even take your VoIP phone with you on a trip, and anywhere you connect it to the Internet, you can receive incoming calls.
    • In addition to the basic end-to-end voice conversation, more information about and control over each call can easily be provided. This includes sending and receiving messages or data files in parallel with the voice conversation, audio conferencing, managing address books, and passing information about whether others (e.g., family and friends) are available online to interested parties.

Drawbacks


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  • Reliability. Traditional telephones are powered by phone lines. In the event of a power failure these are usually kept live by back-up generators or batteries located at the exchange. However, household VoIP hardware uses broadband modems and other equipment powered by your home’s electricity, which may be subject to outages.

    In order to use VoIP during a power outage, you would need an expensive uninterruptible power supply or generator installed.

  • Emergency calls. The nature of IP makes it difficult to geographically locate network users. Emergency calls, therefore, cannot easily be routed to a nearby call center. In the event that the caller is unable to give an address, emergency services may not be able to locate them.

    Following the lead of mobile phone carriers, several VoIP carriers are implementing a technical work-arounds. The U.S. government has set a deadline, requiring VoIP carriers to implement e911.

  • Mobile phones. Wireless providers and consumers have invested billions of dollars in mobile phone equipment. In many areas, mobile phones have achieved nearly complete market penetration, and many people are giving up traditional “landlines” and using cell phones exclusively.

    Mobile VoIP might grow through dual-mode handsets, which allow for the seamless handover between cellular and “Wi-Fi” networks.

Have a computer or technology-related question for Joe? E-mail your question to: askjoe@ericksonmail.com.